REPLACEMENT/DUPLICATE CERTIFICATE FEE: The cost of a replacement/duplicate certificate is $25. (There is no charge to replace certificates that arrive damaged due to USPS handling.) Please email your name and credential information to Donna Strickland ([email protected]). You will be sent an invoice via email which can be paid online. When payment has been received, your new certificate will be printed and mailed to you. Typical turn-around time after payment receipt will normally be 1-2 weeks. Should you need a copy of your certificate before you new one arrives, you can use the link in the top right-hand corner of the Board’s home page (www.ncsappb.org) to “Verify Credentials”. Enter your name in the search box. In the results there will be an icon to the far left of the line with your name. Clicking on this icon will open up a document that contains a letter indicating your standing with the Board and a copy of your certificate.
Fees paid to the NCSAPPB are considered non-refundable. However, in cases of erred payments, the Board will refund a wrongly-paid fee. The Board will not refund fees where applicants have decided to no longer pursue a credential regulated by this Board.